INTRODUCTION

1. Governance aims to ensure the welfare of citizens by safeguarding their rights and providing equitable public services. E-governance involves using information and communication technology in governance to make it more effective and efficient.

2. E-governance can help make government processes faster, more transparent, and accessible to more citizens. It can increase the reach of government services. However, e-governance requires the government to change its processes, laws, and how it interacts with citizens. It also requires building capacity within the government and raising awareness among citizens.

3. The ARC reports recommend e-governance to reform government processes and improve accountability and transparency. Promoting e-governance can help reduce red tape, delays and inconveniences through technology interventions. It can also promote knowledge sharing to continuously improve governance.